Things Future Residents Should Know

Resident Services

When you sign a lease with TRU Living, you get a number of added services to help make your experience as stress-free as possible, such as our detailed Move-In Checklist.

Move-In Checklist

Renters Insurance

Every TRU Living resident is required to have renter’s insurance. This covers your liability and contents while you live with us and provides you with peace of mind.

Resident Portal

TRU uses an online resident management system called AppFolio. Through AppFolio, residents are able to pay rent, check their account balance and submit maintenance requests.

Visit AppFolio

Leasing Information

When signing a lease, here are some things you’ll need:

• A form of identification - Valid U.S. driver’s license or passport
• A payment method for the deposit - Check, money order or credit/debit card (service fee may apply)
• If you need parking, have your car’s information ready - Car’s make, model, year, color, and license plate number
If you have any questions or concerns, contact a leasing agent by emailing

Download Sample Lease Form

Contact Us

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TRU Living offers a wide variety of residential living options in many locations. Search through the listings available today and schedule a showing!

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For Current Residents

Current Resident Services

Get access to a number of services including community rewards when you sign a lease with TRU Living. TRU Living offers a number of services to help make apartment living as convenient as possible. Please note that some conveniences include an additional fee.

Pay rent, request maintenance and more through our secure online portal:

Resident Portal

Document the condition of your apartment within 5 days of picking up your keys:

Move-In Checklist

Billing Questions & Requests for Renewal

If you have any questions regarding charges you have received from TRU Living, or you would like to inquire about renewing your lease, please fill out the form below. 

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